Troubleshooting

High CPU load, high memory consumption, very long chart loading or chart is not loaded at all, wrong positions of indicator’s plots
This issue is related to Tick replay mode and historical data processing inside the platform. Step 1. Delete your Ninja database cache data. NinjaTrader...
Sat, 31 Aug, 2019 at 12:35 PM
MZpack is not present in the Available list of the Indicators window
Check what version of Ninja you are running - 32 or 64 bit. Click 'Control Center - Help - About', see Version. For 32-bit NinjaTrader 8 install ...
Tue, 24 Sep, 2019 at 5:11 PM
Error has occurred between Ninjatrader and MZpack.NT8.dll
Message in the Log tab: "Error has occurred between Ninjatrader and MZpack.NT8.dll. Please send a message to NinjaTrader Support Staff via Control Cent...
Tue, 8 Oct, 2019 at 11:04 AM
Why I see differences using NinjaTrader on different data feeds, or when comparing to an external charting such as TradingView, etc.
Different data feeds produce different charts, especially when using tick based intervals vs time based intervals. Market data vendors each employ various m...
Mon, 28 Oct, 2019 at 12:34 PM
Chart is 'flashing'
The option 'General - Optimize render performance' limits the number of chart objects to be rendered on the screen. This helps to control the rend...
Fri, 1 Nov, 2019 at 1:41 PM